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Why Developers Must Analyze their Apps’ Store Reviews & How It’s Done

October 31, 2016 4:35 PM

During the course of my career, I’ve worked with app founders, app developers, product teams and marketers, and many times I have turned to store reviews to find answers. Eventually, I developed a method.

I’m assuming you’ve been in the industry for quite a while by now. I know it’s pretty hard to surprise you with tricks that you haven’t heard of or tried before. But let me try nonetheless.

Apparently, professionals in our industry follow a method, a way to qualitatively analyze their users’ inner thoughts. Using that they fine-tune their product efforts around what is specifically required in order to reach the results they are after.

First thing’s first: Let’s agree that you must find out what doesn’t work in your app, what your users don’t like, what they are struggling with and the issues many of them experience.  You can never guess what your users think of your app. You can never win this business unless you collect feedback methodically.


via GIPHY
Now, let’s talk about ‘the how’.

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Your App Never Gets Featured? Here Are Some Possible Reasons

March 3, 2016 3:03 PM

A lot has been said about getting featured in Google Play or iTunes and, indeed, it’s a well-justified reputation. Being featured is a blast. True. You get a lot of high-quality users. However, the road to paradise is paved with all kinds of actions that need to be taken and some requirements that need to be met, that many developers are unaware of.

Do you match the standards of quality? Are you being a good developer?

Do you match the standards of quality? Are you being a good developer?

Once upon a time, being featured was almost a commodity. New apps were automatically featured, and just asking the app stores internal teams to feature your app was many times all you needed to do… but those days are over.

Today, there’s a hidden UX and performance standard you just have to meet, if you want your app to be featured in Google Play or in iTunes store. The top developers know it: if you meet with the app stores representatives they will provide some hints, but most app developers aren’t aware of the bits and bytes.  Battery consumption matters, crashes, and so forth, are side effects all app developers encounter. Where are you on the quality score graph? You better be somewhere high or ‘no soup for you!’. Don’t expect Google or Apple to let major performance issues slide. They know it all, and their stores teams are instructed to consider the users interests prior to everything else.

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